We are looking for a passionate individual for our dynamic team. Nothing makes us happier than growing our team and having an energetic personality around. Join our team and be part of our growth and boost your career.
- ERP Customer Support Executive
- ERP Customer Support Executive
ERP Customer Support Executive
Location: Lahore, Pakistan
Job Type: Full-Time
Experience: 1–2 Years
Industry: Software Solutions
About the Role:
Aramis is hiring a proactive ERP Customer Support Executive to be the first point of contact for clients using our ERP solutions. You’ll provide technical and functional support, resolve queries, and help enhance the user experience.
Key Responsibilities:
- Provide first-level support for ERP systems
- Log and track support tickets
- Troubleshoot ERP-related issues via phone and online
- Support ERP system/database integrity
- Create and deliver user training
- Document issues and resolutions
- Collaborate with technical teams for escalations
Requirements:
- Knowledge of Accounting, Inventory, Procurement, CRM
- Experience with ERP systems and SQL (2016+)
- Bachelor’s in Computer Science (preferred)
- Strong communication and problem-solving skills
- 1+ year in ERP support, ideally with accounting ERP
What We Offer:
- Supportive team culture
- Learning and growth opportunities
- Competitive salary and benefits
- Work with cutting-edge tech
